With 6,000 + claims professionals across our global network, clients have comfort that in the event of a loss, AIG can be on-site to meet their needs as appropriate. Payments are made in-country where possible and clients can customise their claims handling instructions to ensure global consistency (local law and regs permitting).
Our London multinational team of over 65 dedicated specialists from over 15 countries has multilingual capabilities in over 20 languages. In AIG’s experience/Feedback indicates that clients and brokers value the ease of calling an individual expert to resolve issues across a programme.
Our global network of strong and well established AIG local offices throughout the world, in combination with our top-tier global network partners, means we can issue policies and service multinational clients in 215 jurisdictions.
Our multinational end-to end process is designed to deliver timely local policy issuance, contract certainty, regulatory compliance, country alignment and early allocation of premiums. Our process creates time efficiencies and ensures sophisticated claims handling with no gaps in local policy coverage.
Using our multinational and alternative risk management capabilities, we work with clients and brokers to produce bespoke multinational solutions. This allows our broker partners to respond to a wide range of multinational opportunities across all lines, sizes, sectors, and geographies worldwide.
A range of tools gives multinational clients and brokers access to all the information for effective global program management directly to all devices. This includes the MyAIG portal with daily updates, drilldown views of portfolio performance and our global, online, ondemand claims analysis.