Virtual Medical Care
Virtual Medical Care raises the bar in terms of medical advice and guidance available to Lifeline Plus customers, while also providing employers with a new tangible benefit for their staff.
Lifeline Plus Group Personal Accident & Travel
Unlimited access to GPs for consultations and medical advice
Accessible via a website, app (GP Consultation only) or by phone
Available 24 hours a day, 365 days a year
Assessments by world-leading experts for complex medical cases or second opinions
Available to the insured, their partners and their children (up to the age of 23)
No claim required to access service
The doctor will see you now
Virtual Medical Care is a non-emergency service that consists of two key benefits.
GP Consultations
Round the clock access to GPs for medical advice, prescriptions or specialist referrals.
- Discuss and resolve health concerns with experienced General Medical Council (GMC) licensed GPs.
- Available any time, whether the individual is in the UK or travelling abroad.
Expert Case Management
Assessments by leading experts for complex medical cases or second opinions.
- World-leading specialists are available to review and provide recommendations on complex medical cases or treatment plans.
- Personal case managers, who are GPs, assist individuals through the diagnosis and review process.
Just one of many services and benefits
Lifeline Plus protects a business' people after serious work related injuries and against a host of travel emergencies while they’re away on business. Virtual Medical Care is just one of the many global services we provide alongside broad insurance cover. Find out more about how we keep our clients’ employees informed and safe while they travel.