Every policy we write is underpinned by the skill and expertise of claims handlers, here are some of the key capabilities and contacts for your Crisis Solutions claims team.
With over 40 years crisis management and Kidnap and Ransom experience worldwide, we have one of the leading underwriting and claims teams in this market and have built up the largest commercial client portfolio of any insurer.
Local expertise
Our Crisis Solutions staff are embedded in multiple AIG offices throughout the world. This means we are able to support our clients with local market knowledge and expertise across multiple countries and jurisdictions.
Global response
Our global response partner has the largest response team in the industry located across 16 strategic centres worldwide. This means we can deliver timely expert response, throughout the majority of industry sectors, regardless of operational environment or crisis complexity and across multiple countries and jurisdictions.
In-house consultancy
Our in house security consultants work closely with our underwriters and the client stakeholders as a point of contact for security concerns, advice or guidance, and can deliver security mitigation training either directly or through our vendor network.
Crisis management tools
Our tools and prevention services including our free Travel Assistance app and our online country and security risk portal GlobalWatch, help reduce clients’ loss likelihood by adding layers of defence to domestic and overseas programmes.
Product opportunity
Our innovative product suite covers an exceptionally wide range of security threats that may impact a client’s people, operation, brand or reputation. This offers tremendous opportunities for brokers to address a rapidly emerging concern and duty of care for clients of all sizes and sectors.
Our UK Crisis Solutions Leaders - dedicated to help
