Claims Useful Contacts

If your question relates to a specific current claim, please contact your assigned claim adjuster using the details confirmed to you as part of the first notice of loss process.

If you have a more general claims related query or need help in submitting claims to AIG please contact the Claims Account Relationship team.

For queries relating to a specific product line, please email

If you have a generic claims query which does not relate to a specific claim, wish to provide customer feedback on our claims service or require claims marketing information. Please provide full details and contact