Contact AIG UK

American International Group (UK) Limited
The AIG Building
58 Fenchurch Street
London EC3M 4AB

Tel:  +44(0)20 7954 7000
Fax: +44(0)20 7954 7001

UK Branch Network

Birmingham
Embassy House
60 Church Street
Birmingham, B3 2DJ

Tel: +44 (0)121 236 9471

Croydon
The AIG Building
2-8 Altyre Road, Croydon,
Surrey, CR9 2LG

Tel: +44 (0)20 8681 2556

Glasgow
2nd Floor, Sutherland House
149 St Vincent Street
Glasgow, G2 5NW

Tel: +44 (0)141 303 4400

Manchester
4th floor
201 Deansgate
Manchester, M3 3NW

Tel: +44 (0)161 832 8521

e-Trade Service Centre

e-Trade Service Centre
Embassy House
60 Church Street
Birmingham, B3 2DJ

Telephone: +44 (0)345 601 2998


Accident & Health

Our friendly team are on hand to answer any questions you might have.

Simply select the service you’re looking for below.

Make a Claim

Give us a call

Opening hours: Monday to Friday 9:00am – 5:00pm

All calls may be monitored or recorded for quality & training purposes.

Cancer Cover

0800 197 4225

Personal Accident

0800 316 8926

Heart Attack & Stroke Cover

0800 316 6225

Over 50's Personal Accident

0800 980 4317

Or write to us

Postal Address

American International Group UK Limited
The AIG Building
2 - 8 Altyre Road
Croydon, CR9 2LG

Email

AIGDirect.Queries@aig.com

Please note: we can also send you information on our products by post.

Complaints

We’re committed to providing you with a first class service at all times, however, we recognise that occasionally you may be unhappy with some aspect of this service.

If you are not satisfied with the service you have received you should contact one of the following.

If your complaint is about a claim:

Claims Manager, AIG Direct,
The AIG Building, 2-8 Altyre Road, Croydon CR9 2LG.

Telephone: 020 8662 8101

Please quote your claim and policy number.

If your complaint is about something else:

Customer Support Manager, AIG Direct,
The AIG Building, 2-8 Altyre Road, Croydon CR9 2LG.

Telephone: 020 8662 8100

Please quote your policy number.

All calls may be monitored or recorded for quality & training purposes.