Contact AIG UK
American International Group (UK) Limited
The AIG Building
58 Fenchurch Street
London EC3M 4AB
Tel: +44(0)20 7954 7000
Fax: +44(0)20 7954 7001
UK Branch Network
Birmingham
Embassy House
60 Church Street
Birmingham, B3 2DJ
Tel: +44 (0)121 236 9471
Croydon
The AIG Building
2-8 Altyre Road, Croydon,
Surrey, CR9 2LG
Tel: +44 (0)20 8681 2556
Glasgow
2nd Floor, Sutherland House
149 St Vincent Street
Glasgow, G2 5NW
Tel: +44 (0)141 303 4400
Manchester
4th floor
201 Deansgate
Manchester, M3 3NW
Tel: +44 (0)161 832 8521
e-Trade Service Centre
e-Trade Service Centre
Embassy House
60 Church Street
Birmingham, B3 2DJ
Telephone: +44 (0)345 601 2998
Accident & Health
Our friendly team are on hand to answer any questions you might have.
Simply select the service you’re looking for below.
Make a Claim
Give us a call
Opening hours: Monday to Friday 9:00am – 5:00pm
All calls may be monitored or recorded for quality & training purposes.
Cancer Cover
0800 197 4225
Personal Accident
0800 316 8926
Heart Attack & Stroke Cover
0800 316 6225
Over 50's Personal Accident
0800 980 4317
Or write to us
Postal Address
American International Group UK Limited
The AIG Building
2 - 8 Altyre Road
Croydon, CR9 2LG
Please note: we can also send you information on our products by post.
Complaints
We’re committed to providing you with a first class service at all times, however, we recognise that occasionally you may be unhappy with some aspect of this service.
If you are not satisfied with the service you have received you should contact one of the following.
If your complaint is about a claim:
Claims Manager, AIG Direct,
The AIG Building, 2-8 Altyre Road, Croydon CR9 2LG.
Telephone: 020 8662 8101
Please quote your claim and policy number.
If your complaint is about something else:
Customer Support Manager, AIG Direct,
The AIG Building, 2-8 Altyre Road, Croydon CR9 2LG.
Telephone: 020 8662 8100
Please quote your policy number.
All calls may be monitored or recorded for quality & training purposes.