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AIG Cyber Resiliency Program

Empowering Cyber insureds through expertise, insights, and targeted loss prevention services.

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Empowering Cyber Resiliency

AIG empowers our cyber insureds to elevate their cyber resiliency from day one of their policy. We combine our technical expertise and decades of claims insights with targeted cybersecurity services from industry-leading cybersecurity firms to help clients act before threats become realities.

From notifying clients of unpatched vulnerabilities to employee cybersecurity training services, our comprehensive, data-backed Cyber Resiliency Program approach helps clients proactively mitigate a cyber incident and its far-reaching effects.

Cyber Resiliency Program: End-to-End Data-Backed Approach

400+

Clients alerted mid-policy of unpatched vulnerabilities, misconfigurations, and malware findings in 2023.

10,000+

Cyber claims reviewed for control failures and threat actor tactics to help advise clients on key claim factors.

5,000,000

Connections blocked monthly for clients using Blacklist IP Blocking service included with their policy.

Real-Time Threat Intelligence

Our alerts make clients aware off-key vulnerabilities and identify malware in their public infrastructures so they can be addressed before leading to a cyber incident.

Cyber Risk Assessments

Clients receive detailed cyber risk assessments and expert guidance from AIG’s Cyber Risk Advisors to understand their current cybersecurity posture and identify loss control gaps using best practices.

The CyberEdge® Communications Platform

The CyberEdge Communications Platform, powered by Cygnvs, provides clients an off-network collaboration platform to efficiently prepare for and manage incident response and report claims to AIG.

CyberMatics®

CyberMatics, AIG's award-winning, patented technology-driven process, helps clients verify their cyber risk posture, prioritize implementation of controls that reduce risk, and make better investment decisions in their overall cybersecurity program. 

AIG Cyber Loss Control Onboarding

  • A 30 minute, one-on-one call with an AIG Cyber Risk Advisor to learn more about the complimentary Cyber Resiliency Program services available.

AIG Claims Process Orientation

  • A one-on-one review of critical response and reporting steps a client should take in the event of a cyber incident. Learn more.

AIG Cyber Risk Consultation

  • One-on-one session with an AIG Cyber Risk Advisor to address clients’ questions, such as their risk posture, cyber maturity report findings, or the preventative services included with their CyberEdge® policy. Learn more.

Blacklist IP Blocking and Domain Protection

  • Enables companies to control their organisation’s exposure to criminal activity by leveraging vast threat intelligence repositories, precision geo-blocking, and blacklist automation to reduce risk. Learn more.

Cyber Claims Hotline

  • Once a call is made to the 24/7 hotline 01273 730992 the CyberEdge Claims Team coordinates with the client to implement their response plan, engage any necessary vendors to identify immediate threats, and start the restoration and recovery processes.

Cybersecurity Information Portal

  • 24/7 online access to current cybersecurity information, including best practices checklists, claims data, and a breach calculator. Learn more.

CyberEdge® Communications Platform

  • Powered by Cygnvs, the platform enables off-network collaboration to efficiently manage incident response and reporting of a cyber claim to AIG. Learn more.

CyberMatics®

  • AIG’s patented technology service helps clients verify their organisation’s cyber risk posture, prioritise implementation of risk-reducing controls, and make better investment decisions in their cybersecurity program – with the added benefit of more tailored policy terms and conditions. Learn more.

Darknet Credential Exposure

  • Identify domain-level cyber risks from enterprise data that is exposed on the darknet, with reports customised to the client’s specific domain. Learn more.

Employee Cybersecurity eLearning and Phishing Simulations

  • Timely and measurable managed training and compliance service for up to 10,000 employees, available in more than 30 languages and tailored to employee roles to reinforce clients’ cybersecurity best practices. Learn more.

Identity Risk Assessment

  • An identity risk assessment of the client’s active directory infrastructure to help identify risks and exposures, with consultation by a technician to help interpret the findings and answer questions. Learn more.

Infrastructure Vulnerability Scan

  • Up to 250 of a client’s selected IP addresses examined by experts to identify vulnerabilities that are open to potential exploits by cyber criminals, with a follow up scan 90 days later. Learn more.

Ransomware Risk Assessment

  • A tailored ransomware risk assessment based on the latest threat intelligence categorizes and scores key controls the client has in place that may help prevent a ransomware event. Learn more.

Security Ratings

  • Clients can see how their internet security posture and network score from an “outside looking in” perspective, with easy-to-understand scoring systems. Learn more.

Tailored Incident Response Plan

  • A business incident response plan template tailored for large organisations to help ensure clients can respond appropriately, quickly, and efficiently to a cyber incident. Learn more.

AIG Cyber Loss Control Onboarding

  • A 30 minute, one-on-one call with an AIG Cyber Risk Advisor to learn more about the complimentary Cyber Resiliency Program services available.

AIG Claims Process Orientation

  • A one-on-one review of critical response and reporting steps a client should take in the event of a cyber incident. Learn more.

AIG Cyber Risk Consultation

  • One-on-one session with an AIG Cyber Risk Advisor to address clients’ questions, such as their risk posture, cyber maturity report findings, or the preventative services included with their CyberEdge® policy. Learn more.

CyberEdge® Communications Platform

  • Powered by Cygnvs, the platform enables off-network collaboration to efficiently manage incident response and reporting of a cyber claim to AIG. Learn more.

CyberMatics®

  • AIG’s patented technology service helps clients verify their organisation’s cyber risk posture, prioritise implementation of risk-reducing controls, and make better investment decisions in their cybersecurity program – with the added benefit of more tailored policy terms and conditions. Learn more.

Cyber Claims Hotline

  • Once a call is made to the 24/7 hotline 01273 730992 the CyberEdge Claims Team coordinates with the client to implement their response plan, engage any necessary vendors to identify immediate threats, and start the restoration and recovery processes.

Cybersecurity Information Portal

  • 24/7 online access to current cybersecurity information, including best practices checklists, claims data, and a breach calculator. Learn more.

Darknet Credential Exposure

  • Identify domain-level cyber risks from enterprise data that is exposed on the darknet, with reports customised to the client’s specific domain. Learn more.

Employee Cybersecurity eLearning and Phishing Simulations

  • Timely and measurable managed employee training and compliance courses available in more than 30 languages for up to 50 employees, tailored to employee roles to reinforce clients’ security policies. Learn more.

Identity Risk Assessment

  • An identity risk assessment of the client’s active directory infrastructure to help identify risks and exposures, with consultation by a technician to help interpret the findings and answer questions. Learn more.

Ransomware Risk Assessment

  • A tailored ransomware risk assessment based on the latest threat intelligence categorizes and scores key controls the client has in place that may help prevent a ransomware event. Learn more.

Security Ratings

  • Clients can see how their internet security posture and network score from an “outside looking in” perspective, with easy-to-understand scoring systems. Learn more.

Tailored Incident Response Plan

  • A business incident response plan template tailored for large organisations to help ensure clients can respond appropriately, quickly, and efficiently to a cyber incident. Learn more.

AIG Cyber Loss Control Onboarding

  • A 30 minute, one-on-one call with an AIG Cyber Risk Advisor to learn more about the complimentary Cyber Resiliency Program services available.

Cyber Claims Hotline

  • Once a call is made to the 24/7 hotline 01273 730992 the CyberEdge Claims Team coordinates with the client to implement their response plan, engage any necessary vendors to identify immediate threats, and start the restoration and recovery processes.

CyberMatics®

  • AIG’s patented technology service helps clients verify their organisation’s cyber risk posture, prioritise implementation of risk-reducing controls, and make better investment decisions in their cybersecurity program – with the added benefit of more tailored policy terms and conditions. Learn more.

CyberEdge® Communications Platform

  • Powered by Cygnvs, the platform enables off-network collaboration to efficiently manage incident response and reporting of a cyber claim to AIG. Learn more.

Cybersecurity Information Portal

  • 24/7 online access to current cybersecurity information, including best practices checklists, claims data, and a breach calculator. Learn more.

Darknet Credential Exposure

  • Identify domain-level cyber risks from enterprise data that is exposed on the darknet, with reports customised to the client’s specific domain. Learn more. 

Security Ratings

  • Clients can see how their internet security posture and network score from an “outside looking in” perspective, with easy-to-understand scoring systems. Learn more.

Tailored Incident Response Plan

  • A business incident response plan template tailored for large organisations to help ensure clients can respond appropriately, quickly, and efficiently to a cyber incident. Learn more.

The following services are also available to insureds for a fee (paid to the service provider). These are primarily targeted to larger organisations:

 

BitSight Security Ratings

  • Powered by BitSight Technologies, lets clients measure and monitor their own network and those of their third-party vendors. Learn more.

Breach & Attack Simulation

  • Powered by SafeBreach, enables clients to assess the efficacy of their security ecosystem by safely executing breach scenarios to determine where security is working as expected and where attacks can break through. Learn more.

CyberArk DNA

  • Powered by CyberArk, uncovers privileged accounts, credentials, and secrets on-premises and in the cloud; CyberArk DNA can help clients prioritize the highest risk accounts that require attention first. Learn more.

Endpoint Detection and Response

  • Powered by CrowdStrike’s Falcon Insight, delivers continuous, comprehensive endpoint visibility and automatically detects and intelligently prioritizes malicious activity to ensure nothing is missed and potential breaches are stopped. Learn more.

Enterprise Protection

  • Powered by SpyCloud, enables businesses to act on exposed workforce authentication data before criminals can use it to perpetrate cyberattacks. Learn more.

Unified Identity Protection Platform

  • Powered by Silverfort, enforces adaptive MFA protection on users’ access to any on-prem and cloud resource and automated monitoring of service accounts. Learn more.