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Report a Crisis Containment Claim

Crisis Containment

To submit a Crisis Containment claim please call our Crisis Centre Hotline.

If requested by our hotline, please forward a detailed written notice to:

Major Loss Casualty Claims Manager 
American International Group UK Limited 
58 Fenchurch St 
London 
EC3M 4AB

Telephone-icon  +1 817 826 7000  

Email-icon  claimsuk@aig.com

Please have the undernoted information available when calling the Crisis Hotline to ensure the relevant experienced consultant allocated to the Insured can provide the appropriate assistance and support:-

  • Policy number. If the Insured is unsure where the policy number is, please refer to the policy Schedule attached
  • The Insured’s contact details including email address and landline or mobile telephone number for contact purposes
  • A brief overview of the circumstances concerning the incident