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Report a Crisis Containment Claim

Crisis Containment

To submit a Crisis Containment claim please call our Crisis Centre Hotline.

If requested by our hotline, please forward a detailed written notice to:

Major Loss Casualty Claims Manager 
American International Group UK Limited 
58 Fenchurch St 

Telephone-icon  +1 817 826 7000  


Please have the undernoted information available when calling the Crisis Hotline to ensure the relevant experienced consultant allocated to the Insured can provide the appropriate assistance and support:-

  • Policy number. If the Insured is unsure where the policy number is, please refer to the policy Schedule attached
  • The Insured’s contact details including email address and landline or mobile telephone number for contact purposes
  • A brief overview of the circumstances concerning the incident