Skip To Main Content

For Insurance Professionals

Throughout the AIG Academy programme some of our leaders, all experts in their respective fields, examine a wide range of aspects within their own areas of business.

From market conditions to claims trends, the AIG Academy is designed to provide wider contexts for insurance professionals.

Knowledge Leadership

Managing risks on a global scale requires not only a coordinated and centralised insurance strategy, but also a strong claims management process. Leaders from AIG’s Claims and Multinational teams delve into key claims considerations that should be at the forefront when choosing an insurance partner, particularly for fronted business. Using real life claims examples, the panel discusses recent trends and primary concerns clients and brokers should be aware of across Casualty, Property and Financial Lines programmes.

This academy was recorded in September 2025.

Speakers

  • Stephen Morton, Head of Complex Solutions Multinational, AIG
  • Justin Andrews, International Head of Multinational Claims and Claims Client & Broker Service, AIG
  • Nina Nayee, Technical Head of Financial Lines Claims, UK & EMEA, AIG
  • John Higgins, Technical Head of Casualty Claims, UK & EMEA, AIG
  • Nick Barber, International Head of Property Claims, AIG

Recording: 56 mins

We’re pleased to share recordings from our Broker Academy webinar on Accident & Health (A&H) and Wellbeing Trends. To make it easy to review, we have split the session into two on-demand videos. 

This academy was recorded in September 2025.

International SOS

Speaker: Dr Ryan Copeland, Regional Medical Director

Topic: Exploring global health trends and how advances in technology are shaping duty of care and organisational resilience. 

Recording: 25 mins

Teladoc Health

Speakers: Rowan Ross, Account Manager & Will Kenton, Head of Physiotherapy

Topic: Introducing Virtual Medical Care and the Virtual Physio service, showing how technology-enabled rehabilitation is transforming recovery and wellbeing support. 

Recording: 21 mins

 

We’re pleased to share recordings from our International Client Call held on 13 May 2025. These sessions provide in-depth perspectives on the evolving exposures and challenges facing Directors and Risk Managers in today’s increasingly complex operating environment. 

Current D&O Market Dynamics

Speakers: José Martínez, AIG’s International Head of Financial Lines Claims and James Cooper, Partner, Clyde & Co.

Topic: A compelling overview of the escalating risks facing directors and officers. Key highlights included:

  • The increasing liability exposures driven by a melting pot of factors from social inflation to AI.
  • The global emergence of “failure to prevent” concept and its implications on directors. 
  • The vital role of experienced D&O claims team when directors are personally “on the hook”.

Recording: 21 mins

Managing Risks in Today's Complex Global Landscape

Speakers: Kelly Hunter, Head of Client & Broker Engagement, AIG UK and James Holloway, Director, Group Insurable Risk, BAE Systems.

Topic: Valuable insights on Risk Management across sectors, highlighting:

  • The deeper senior stakeholder engagement post-Covid and the need to extend to middle management.
  • The recognition that while principal risks may overlap across sectors, each business faces its own sensitivities and priorities.
  • The value of senior stakeholder time and of documenting decisions in the D&O claims context.

Recording: 16 mins

Download your certificate of attendance

This event can be included as part of your CPD requirements should you consider it relevant to your professional development needs.

This website is owned and operated by AIG. Except as otherwise expressly permitted by AIG, no materials from this website or any website owned, operated, licensed or controlled by AIG may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You may download material displayed on this website for your use only, provided that you also retain all copyright and other proprietary notices contained on the materials. You may not distribute, modify, transmit, reuse, repost, or use the content of this website for public or commercial purposes, including the text, images, audio, and video without AIG’s prior written permission. AIG neither warrants nor represents that your use of materials displayed on this website will not infringe rights of third parties. If you are a journalist and wish to use any of this material, please contact our AIG UK communications team for permission.