AIG's Full Cycle Policy Support Portal - Functionality & Feature Enhancements

Your insurance and risk management needs are our key priority and we understand the importance you place on having more control and transparency over your credit insurance policy. TradEnable is our full cycle policy support portal for Brokers and Clients through which you can manage your policy and portfolios.

Our TradEnable portal is easy to use and minimises the time spent on policy and portfolio administration. Its new functionality is designed to help you comply with policy terms and manage risks, giving you the confidence to trade and grow your portfolios.

Enhanced Functionality & Features

Manage Policies

Report past dues and send notifiable events, submit repayment plan requests and submit the turnover declarations.

Access Reporting

Analyse buyer portfolio and AIG underwriting KPI's through an array of reports including: credit limit turnaround time, acceptance rate, level of cover, portfolio breakdown, activity report and policy claims performance.

Policy Requests

Tailor the credit insurance to changing needs by sending mid-term amendments and repayment plan requests for slow payer buyers; the history of these can be viewed at any time.

Oversee Renewals

Speed up the renewal process, by providing details of Renewals via our online questionnaire.

Claims Submission

Submit and expedite claims service by submitting claims and payment instructions directly to AIG via the online claim form and use the TradEnable portal to track the status of each claim and view claims history.


Easy Access

Log in wherever you are 24/7 using a desktop, laptop or mobile device to review and manage your portfolios.

Make Modifications

Apply for new or increased credit limits, with fast acceptance notifications if the request is within a pre-agreed limit.

Track Requests

Monitor the status of pending requests without the need to contact an Underwriter.

Buyer Look-up

Search for buyers in multiple languages, helping you to quickly identify the company information you need.

Document Repository

Store key policy documents such a lists of Country Limit of Liability in one place and access whenever you need.

The portal is now available in six languages: English, French, Spanish, Japanese as well as Portuguese and Chinese.

How to get started

To request a login and a temporary password please contact your local company administrator or trade credit underwriter.

How To Videos and User Guides

Log in for the first time

Navigate the Broker Space

Change existing buyer limit

Navigate the portal

Related Documents

Get Trade Credit documents

How can we help?

Risk Appetite & Claims