Our Value Proposition for Marine ClaimsLearn More
Global transportation solutions for a global marketplace
As goods cross borders by land, air or sea keeping control becomes increasingly difficult. Globalisation has made trade with less developed countries a reality, where weaker logistics infrastructure and theft may pose threats to freight delivery.
AIG provides a risk prevention service (known as Marine Loss Control Engineering) so our customers can rely on a specialised entity to monitor their risks and to work on reducing the potential for losses or damage.
AIG can combine technical efficiency with a pragmatic business approach, while employing our broad international network to ensure the best possible protection for our customers’ assets and their business reputation.
Technological advances have created high expectations by customers in terms of manufacture and delivery. Supply chains need to be protected from disruption and the negative impacts on customer loyalty, company reputation and cash flow.
AIG offers freight insurance in all its forms: door to door, or warehouse to warehouse, by sea, land, air or rail and from raw material to finished product. We regularly cover infrastructure projects thousands of kilometres from our clients’ bases.
AIG is committed to building strong, lasting relationships with clients. They can draw on the servicing and claims of our offices across the globe, including key emerging markets, to ensure a uniform and reliable experience.
Primary Industry, secondary and retail.
Infrastructure projects (Project Cargo) with coverage of consequential losses (ALOP - Advanced Loss of Profit).
Freight services (such as forwarding agents wishing to offer Freight Transport insurance to their customers).
SMEs, multinationals and in general, all exporters and importers
Not fragile Goods
White Line Products
Annual Policy per Billing
Open Policy through Online Certificate Issuing. AIG provides access to the Oceanwide Platform "AIG Marine Cargo" 24h / 24h
Specialist limited liability coverage for incidents occurring within standard terms and conditions, when cargo is being conveyed from A to B.
UK-based and international companies, whether carriers or freight forwarders.
Comprehensive coverage for goods in transit from warehouse to warehouse anywhere in the world.
UK-based and international companies, whether manufacturers, importers or exporters.
Physical damage to or loss of cargo
All risks cover for property whilst in transit with optional covers for advanced loss of profit and/or consequential loss. Our team of in-house marine loss control engineers will work closely with underwriters to design and coordinate a comprehensive survey plan to fit the needs of each project.
UK-based and international companies involved in large infrastructure construction projects anywhere in the world.
At AIG we believe in going beyond traditional risk assessments by working in partnership with our clients and brokers to produce a bespoke added value service to meet our mutual needs on business and asset protection.
Global Marine offers comprehensive marine loss control engineering (MLCE) services tailored for specific clientele ranging from manufacturers, marine terminals, shipyards and logistics operators to large project-cargo (Infrastructure) operations and mega-yacht owners. Our global footprint provides an excellent fit for multinationals seeking tailored coverage and services that can be location specific or part of a worldwide master policy program.
The MLCE mission is to measure, identify and list customer requirements and provide efficient integrated solutions towards risk minimisation.
MLCE strives to avoid losses by analysing potential exposures and presenting tailored recommendations to minimise them. We provide clients with an outline of potential problems and their solutions based upon our loss control capabilities, local knowledge and global strengths.
A risk assessment could be one or a multiple of the following depending on the type of business and the insurance taken out: a review of the insured’s business soon after inception; appointment of surveyors for cargo movements; orchestrating a ‘Kick-off’ meeting for a project cargo; a review of claims; reviewing transport documentation and commenting thereon; warehouse risk assessment; carrier risk assessment etc.
Treating our clients as partners in the process, we are diligent in our efforts to develop and implement strategies for eliminating or reducing loss exposures to mutual benefit.
MLCE strives to prevent future losses by analysing client loss frequency and severity trends and implementing practical, feasible recommendations in accordance with the needs and requirements of each insured.
MLCE strives to ensure open lines of communication, to act as a “knowledge centre” and exchange essential information that will assist the client, underwriter and MLCE team in carrying out loss prevention initiatives during the policy period.
The Marine Loss Control Engineering Team consists of a global network of 16 strategically placed, full time, loss control managers, made up of seasoned professionals with 25 years of experience in the industry on average, most with sea-going experience and licensed as Master Mariners. The team also has wide ranging complimentary expertise as former cargo surveyors, port captains and claims specialists as well as specialised skill and experience in areas such as cargo crime prevention, logistics, and packaging.
To take advantage of the team’s complimentary skills and expertise as well as maintain a worldwide consistent approach and maximise our effectiveness in delivering the full range of loss control services to our clients on a local level, the team has developed “Centers of Excellence” (COE) for the following disciplines:
Each COE includes a committee of MLCE managers with the necessary expertise to ensure that our services remain on the cutting edge in the related field and all local loss control operations remain fully supported on a global level.
In addition to the risk assessment programme, AIG MLCE has developed a “knowledge centre” containing a number of documents and training materials covering a wide range of marine related technical subjects that are available to support the overall group risk management philosophy and provide guidance on operational best practice.
Also available are products such as Insight, an ever expanding suite of ‘Best Practice’ documents produced by AIG property engineers covering a range of Property related technical subjects giving guidance to assist you in mitigating and controlling hazards across your ‘cargo in warehouses’ portfolio.