Winning Accident & Health/Travel

We're helping our brokers win and retain more business. Here are some of our Accident & Health/Travel underwriting “sweet spots”.

AIG Accident & Health/Travel Differentiators


  • AIG owned AIG Travel: worldwide, 24/7 medical assistance no dependency on third parties.
  • Complete alignment of claims and assistance services.

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Virtual Medical Care

GP consultations

  • 24-hr GP access (UK or traveling) for medical advice, prescriptions, referrals.
  • Discuss health concerns with experienced GMC licensed GPs.


Virtual Medical Care

Case Management

  • Assessments by leading medical experts.
  • Complex medical cases or second opinions.

Geared Up For Regional Growth

  • Dedicated PA and Travel staff in our UK offices outside of London.
  • Strong support for brokers’ regional growth and client servicing.


People Risk

  • Leading the evolution of GPA and Travel insurance as client concerns evolve.
  • Concerns widening from medical risks to security related “people risk”.



AIG Travel App

  • “Red Button” 24/7 assistance, app check-in so employers know staff have arrived safely.
  • Award-winning pre-trip awareness training to support employers’ duty of care obligations.


Underwriting Expertise

  • Highly experienced underwriting and development teams.
  • Rapid expert response (e.g. to requests for large per event or per person limits).

Driving Multinational

  • Outstanding multinational capabilities to drive growth of global GPA programmes.
  • Deep underwriting expertise across global countries and jurisdictions.


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Our UK Accident & Health/Travel Leaders - dedicated to help

Ian Robinson

Head of Personal Lines UK
+44 (0)20 7954 8227

Vered Lobel, FIA

Head of Underwriting, Personal Accident and Travel UK
+44 (0)20 7954 7023

Guy Flawn

Head of Group Personal Accident London
+44 (0)20 7954 8166

Ian McGregor

Head of Group Personal Accident UK Regions
+44 (0)14 1303 4427

Ratiba Rhioui

Senior Claims Manager
+44 (0)20 8253 7583

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