Airmic Fest 2020

AIG at Airmic Fest 2020

Navigating today's complex risk landscape requires technical expertise & foresight. 
AIG’s solutions are informed by detailed strategic analysis, proprietary claims data & perspectives forged from deep experience. At Airmic Fest 2020, learn how AIG partners with clients to better understand & manage risk.

M&A Claims Report

Claims Intelligence Series - 2020 Report. Watch Mary Duffy, AIG's Global Head of Mergers & Acquisitions, discusses this year’s M&A claims study.

Multinational Insurance Solutions

With a hundred years of servicing multinational businesses AIG has vast global knowledge of local markets, practices, regulations, tax concerns, exposures and coverage requirements.

Technical Expertise: Limiting ADR liability

There is a growing emerging risk of securities class action lawsuits for international large cap companies with ADRs in the US. This situation is ongoing and developing, and companies need to understand their risk and look to mitigate their exposure. 

Virtual Medical Care

Virtual Medical Care raises the bar in terms of medical advice and guidance available to LifeLine Plus customers, while also providing employers with a tangible new benefit for their staff.

Human Cyber Risk

Human Cyber Risk – The first line of defence. In a new report, AIG explores the cyber 'human factor' and concludes it is time to take a new approach to addressing the human side of cyber risk, by identifying and addressing the underlying root-cause: human behaviour. 


Environmental Insurance

Manufacturers, distributors, fixed facility owners, and related organisations can secure versatile pollution insurance programs that focus on helping to mitigate risk in continuously changing environmental landscapes.

Watch Ratiba Rhioui, AIG's UK Head of Personal Insurance Claims discuss our extensive claims experience and the benefits that brings to our clients.

James explains the Human Risk for Cyber - A large proportion of claims we receive are ransonware claims, perpetrated in the majority by phishing attacks.

Download the Human Cyber Risk report

CyberMatics is AIG’s award-winning technology-driven process to help organisations verify their cyber risk postures, prioritise the implementation of cyber risk controls and make more informed investment decisions in their cyber security programmes.

AIG proudly supports FareShare

FareShare is the UK's largest charity fighting hunger and food waste by saving and redistributing good food to frontline charities.

Watch this exclusive behind the scenes video on how FareShare have managed risks, to continue a full national operation getting food to vulnerable people during this crisis.

AIG Speakers

Tuesday 22nd September, 11:30am – 12:45pm

On Demand session A2: 

‘Warranty & Indemnity Insurance – if we’d known then what we know now’

Baker Tilly, AIG & Gallagher | Moderator: Tracey Skinner, BT


  • Stuart Hogan - Senior Manager, Global Forensics & Litigation Services, Baker Tilly
  • Richard Penton - Senior Underwriter, M&A, AIG
  • George Minoprio - Executive Director, Major Risks Practice, Gallagher

Session overview:

First-hand insights from a panel of specialists in Warranty & Indemnity insurance on their experience of claims and the claims handling process. Including case examples of types of claims advanced and trends in the market, along with suggestions on how to optimise future insurance coverage and maximise claims process efficiencies.

Wednesday 23rd September: 9:45am – 10:45am

Leadership Panel Discussion:

Working Together – the risk financing entrepreneurs

We will listen to insurance industry leaders each talk briefly about how they are changing the way they do business to better support clients as they build resilience and success in their organisations.

We will then challenge panellists on how client relationships need to be developed to accelerate and enable new integrated risk and insurance solutions. The partner CEOs have chosen the following industrial focus for their ‘TED’ talks on working together (co-creation) to innovate.

During the panel discussion after the individual ‘TED’ talks, the five key areas of working together with partners will be explored to consider how each industry is changing, what issues came up and how they were overcome:

  • The customer role
  • Information gathering
  • Solution design
  • Solution development
  • Solution deployment


  • Ailsa King - Client Chief Officer, Marsh UK & Ireland
  • Charlie Kitson - Head of Client Engagement, International, AIG
  • Claire McDonald - Managing Director, HDI Global UK
  • Matthew Wilson - President & Chief Executive Officer, Travelers Europe
  • Sean McGovern - CEO, UK & Lloyd's market, AXA XL

Thursday 24th September, 9:45am – 10:45am

Seminar: ‘The Brexit clock is ticking: 

What the final months of negotiations will mean for the insurance market.’


  • Nickolas Reinhardt - Co-Founder and Director, Afore Consulting
  • Keith Stern - Regional Manager, UK & Ireland, Lloyd’s
  • Suzy Awford - Head of Regulatory & Government Affairs, UK, AIG
  • Flora Hamilton - Director of Financial, Services, CBI
  • Neil Sherlock CBE - Senior Adviser, PwC | Joint Chair, French Chamber’s Brexit Forum
  • Roy White - Chairman of Specialty for the UK & Ireland, Marsh-JLT

With just over three months to go until the Brexit transition period ends on 31 December 2020, what are the big issues and challenges facing the insurance industry?

Between now and the end of the year, the conditions of the UK’s new relationship with the EU will be redefined and agreed, with wide-ranging impact on the entire economy and business sector. With the insurance industry already in the midst of the pandemic-induced storm, this panel will debate the challenges posed by Brexit and what we can expect from the last leg of negotiations.

On Demand

Knowledge Hub: ‘What is going on in the London D&O Market?’ 

Speaker: Tom Harris | Team Leader - Commercial Institutions, UK, AIG

Access this On Demand Knowledge Hub session to hear Tom Harris (Team Leader - Commercial Institutions, UK, AIG) speak about what is going on in the London D&O Market, some of the events and trends that have led us to this point, how we at AIG see the current risk landscape and where we can support brokers and clients. 

Video length - 12:42

See Who Attended From AIG

Client Engagement & Broker Engagement

Charlie Kitson

Head of Client Engagement, International

Andrew Griffin

Client Director 

Craig Angus

Client Executive

Dan Martin

Head of Broker Engagement, UK

Kelly Hunter

Head of Client Engagement, UK

Steve Liberda

Client Director

Tannie Khupe

Business Development Director

Peter Mitchener

Broker Relationship Manager 

Stephanie Parker

Client Director 

Stuart Samuels

Client Director

Dominique Nicholson

Business Development Executive

Andrew Hales

Broker Relationship Manager

Nick du Rocher

Client Director

Claire O'Mahony

Client Executive

Laura Lund

Head of UK Regions

Rafique Ahsunollah

Broker Relationship Manager 

Accident & Health/Travel

Ian Robinson

Head of UK Personal Insurance

Guy Flawn

Group Manager, Accident & Health

Daniel Bott

Business Development Senior Underwriter

Claims (including CARMs)

Steve Parry

Global Head of Technical Claims

Carmela Claydon

Claims Account Relationship Manager

Simon Gallimore

VP Casualty Claims

Fiona Miller

Claims Account Relationship Manager

Ian Allan

Claims Account Relationship Leader

Justin Andrews

Regional Multinational Claims Manager - EMEA

Jonathan Reed

Claims Account Relationship Manager


Joel Barker

Head of UK Casualty

Gareth Russell

Motor Manager

Ross McLeod

Head of Casualty – UK Regions

Clive Rogers

Casualty - Construction Manager

Keith Knight

London Casualty Manager

Ben Shannon

Casualty - Regional Energy Manager

Karen Buggle

Major Accounts Manager

Jessie Francois

Environmental Manager

Crisis Solutions

Cesar Florez

Head of Crisis Solutions, UK, Latin America

Jon Gregory

Product Head, Crisis Solutions

Financial Lines - including Cyber

Geraud Verhille

Head of UK Financial Lines

David Tubbs

Portfolio Manager

Alan Candler

Head of Region, Financial Lines

Chris Magee

Head of Commercial D&O

Carene Madden

Head of UK Financial Institutions

Tom Harris

Team Leader - Commercial Institutions

James Hebert

Head of Cyber UK


Mike Turnbull

Senior Management and Mergers & Acquisitions Team 

Rory O’Broin

Underwriting Manager, M&A Group Counsel

Richard Penton

Senior Underwriter


Sarah Dyer

Head of UK Marine

Katie Jones

Marine Assistant Underwriter

Marketing & Communications

Nicola Ratchford

Head of Marketing & Communications, UK 

Lesley Kinahan

Events Manager 

Richard Hebblethwaite

Marketing Director 

Anita Kwasniewski

Client & Broker Events and Hospitality 

Hannah Scott

External Communications Manager, UK 

Chloé Green

Head of Events, UK 


Adrian Sykes

Head of Multinational Technical Team - UK 

Pierrick Livet

Senior Multinational Client Executive 

Francesca Tartaro

Multinational Client Executive 


Rasmus Nygard

Head of UK Commercial Property 

Kate Sutcliffe

UK Major Accounts Manager

Mitesh Patel

UK Property Business Manager 

Simon Warren

Senior Underwriter, Commercial Property 

Hilary Flynn

UK Middle Market Manager

Tim Harris

International Wholesale Manager

Regulatory & Government Affairs

Suzy Awford

Head of Regulatory & Government Affairs

Risk Consulting

Clive Sherwood

Risk Strategist, UK 


Graham Keast

Marketing Communications Lead

Trade Credit

Sharon Giddings

Global Head of Mid-Market, Head of Trade Credit – UK and Ireland 

Marius Wolmarans

MN Business Development

Marilyn Blattner-Hoyle

Global Head of Trade Finance