Customer Notice: Policyholders experiencing financial difficulties due to coronavirus, please go here to see your options.
Customer Notice: Policyholders experiencing financial difficulties due to coronavirus, please go here to see your options.
We’re always looking for ways to improve the service and support we offer our clients. That’s why we’ve introduced Virtual Medical Care for Lifeline Plus customers.
Virtual Medical Care raises the bar in terms of medical advice and guidance available to Lifeline Plus customers, while also providing employers with a new tangible benefit for their staff.
Unlimited access to GPs for consultations and medical advice
Accessible via a website, app (GP Consultation only) or by phone
Available 24 hours a day, 365 days a year
Assessments by world-leading experts for complex medical cases or second opinions
Available to the insured, their partners and their children (up to the age of 23)
No claim required to access service
Virtual Medical Care is a non-emergency service that consists of two key benefits.
Lifeline Plus protects a business' people after serious work related injuries and against a host of travel emergencies while they’re away on business. Virtual Medical Care is just one of the many global services we provide alongside broad insurance cover. Find out more about how we keep our clients’ employees informed and safe while they travel.