Marine Loss Control Services

At AIG we believe in going beyond traditional risk assessments by working in partnership with our clients and brokers to produce a bespoke added value service to meet our mutual needs on business and asset protection.

Global Marine offers comprehensive marine loss control engineering (MLCE) services tailored for specific clientele ranging from manufacturers, marine terminals, shipyards and logistics operators to large project-cargo (Infrastructure) operations and mega-yacht owners. Our global footprint provides an excellent fit for multinationals seeking tailored coverage and services that can be location specific or part of a worldwide master policy program.

The MLCE mission is to measure, identify and list customer requirements and provide efficient integrated solutions towards risk minimisation.

Proactive Loss Prevention 

MLCE strives to avoid losses by analysing potential exposures and presenting tailored recommendations to minimise them. We provide clients with an outline of potential problems and their solutions based upon our loss control capabilities, local knowledge and global strengths.

A risk assessment could be one or a multiple of the following depending on the type of business and the insurance taken out:  a review of the insured’s business soon after inception; appointment of surveyors for cargo movements; orchestrating a ‘Kick-off’ meeting for a project cargo; a review of claims; reviewing transport documentation and commenting thereon; warehouse risk assessment; carrier risk assessment etc.

Treating our clients as partners in the process, we are diligent in our efforts to develop and implement strategies for eliminating or reducing loss exposures to mutual benefit.

Reactive Loss Control 

MLCE strives to prevent future losses by analysing client loss frequency and severity trends and implementing practical, feasible recommendations in accordance with the needs and requirements of each insured. 

Effective Communication

MLCE strives to ensure open lines of communication, to act as a “knowledge centre” and exchange essential information that will assist the client, underwriter and MLCE team in carrying out loss prevention initiatives during the policy period.

Centres of Excellence 

The Marine Loss Control Engineering Team consists of a global network of 16 strategically placed, full time, loss control managers, made up of seasoned professionals with 25 years of experience in the industry on average, most with sea-going experience and licensed as Master Mariners. The team also has wide ranging complimentary expertise as former cargo surveyors, port captains and claims specialists as well as specialised skill and experience in areas such as cargo crime prevention, logistics, and packaging.

To take advantage of the team’s complimentary skills and expertise as well as maintain a worldwide consistent approach and maximise our effectiveness in delivering the full range of loss control services to our clients on a local level, the team has developed “Centers of Excellence” (COE) for the following disciplines:

  • Logistics and Security
  • Static Risks
  • General Cargo
  • Bulk Cargo
  • Dangerous Goods
  • Infrastructure / Heavy-Lift Cargo
  • Hull and Machinery
  • Marine Liabilities
  • Recreational Marine

Each COE includes a committee of MLCE managers with the necessary expertise to ensure that our services remain on the cutting edge in the related field and all local loss control operations remain fully supported on a global level.

Guidance Documents and Training

In addition to the risk assessment programme, AIG MLCE has developed a “knowledge centre” containing a number of documents and training materials covering a wide range of marine related technical subjects that are available to support the overall group risk management philosophy and provide guidance on operational best practice.

Also available are products such as Insight, an ever expanding suite of ‘Best Practice’ documents produced by AIG property engineers covering a range of Property related technical subjects giving guidance to assist you in mitigating and controlling hazards across your ‘cargo in warehouses’ portfolio.